Refunds & Returns
At 228 Grant Street Candle Co. all of our products are carefully inspected before they are shipped. Over the past few years, we've attempted to perfect the task of shipping candles. 99% of the time, candles are delivered without issue - except when a delivery is placed under an extremely heavy package during transit.
We will assist customers in filing a claim for damaged or stolen packages. We take no responsibility for packages not received but marked as delivered.
Please contact us at firstname.lastname@example.org for further details.